It seems impossible, but on November 24th, 2010 we will celebrate our 2nd full year in business! Since that time, we have completed nearly 10,000 in-home pet visits or dog walks and met the needs of over 250 Happy Clients!
We've celebrated the promotions of Elka and Julie to Team Managers in Holly Springs and Morrisiville/Cary respectively, and spent over 120 combined hours training our team (which now stands at 14!). We remain open and available to our clients 365 days a year, 15 hours a day (7AM to 10PM) and carefully manage taking on New Clients to ensure we're there when our Existing Clients need us most.
This month brings the influx of reservations for the busy Holiday season. With over 300 visits for the team over Thanksgiving, we are nearly full in most areas and are quickly booking up for Christmas and New Year's; so don't wait! BOOK NOW!
As we enter our third year of business we want to say a sincere THANK YOU to the hundreds of you who have welcomed us into your homes and allowed us to care for your pet family members. In creating this company, we wanted to offer a level of service that is simply not found anywhere else and based on your feedback, we have done it!
We never take it for granted however and that's why this month, we're inviting FRANK VERNI of Best Paw Forward back to the office for some advanced Dog Walking Training with our team. While every new team member at PEAK CITY PUPPY completes a ten-hour training course with Lesley before taking new client assignments, we strongly believe that continued training for us all is what sets us apart from friends, neighbors and even other pet sitting companies caring for your pets. Each team member is certified in American Red Cross CPR & First Aid to easily and quickly identify a health condition needing veterinary attention. We all own our own pets as well and frequently talk about the importance of "doing what you'd want done for your own pets".
The past two years have brought a lot of changes for us personally; a sign of the times for many families right now. PEAK CITY PUPPY was born shortly after we encountered a job lay-off and quickly had to re-set some priorities. Having both worked in the corporate world, we set this company up to grow right from the start by investing most of our own savings in its start-up. Watching it grow over the past two years has been a tremendous source of pride along with the occasional exhaustion of owning a round-the-clock business.
We are excited to experience the joys and challenges of 2011 and hope you'll be there, right along with us!
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